This privacy policy (“Policy”) describes how Twokei Software LTDA (“Company”, “Twokei Software”, "BLDR", “BLDR CHAT”, “we”, “us”) collects, uses, and shares personal information of consumer users of this website, BLDR Chat https://bldr.chat (the “Site”), applies to personal information that we collect through the Site and our Services as well as personal information you provide to us directly. This Policy also applies to any of our other websites and Services that post this Policy. Please note that by using the Site or the Services, you accept the practices and policies described in this Policy and you consent that we will collect, use, and share your personal information as described below. If you do not agree to this Policy, please do not use the Site or the Services.
We collect personal information about you in a number of different ways.
Subject to this Privacy Policy, our terms of use, and applicable terms and conditions of third-party applications, all data transmitted through the Site and the Services is owned by BLDR Chat. Generally, we may use information in the following ways and as otherwise described in this Privacy Policy:
To Provide the Services and Personalize Your Experience: We use personal information about you to provide the Services to you, including:
Research and development: We may use your general identifiers, online identifiers, internet activity information and commercial information for research and development purposes, including to analyze and improve the Services, our Sites and our business. As part of these activities, we may create aggregated, de-identified or other anonymous data from personal information we collect. We make personal information into anonymous data by removing information that makes the data personally identifiable to you. We may use this anonymous data and share it with third parties for our lawful business purposes.
Training of AI Models: We do not use your personal information to train AI models.
Marketing: We may use your general identifiers, online identifiers, internet activity information and commercial information in connection with sending you marketing communications as permitted by law, including by mail and email. You may opt-out of marketing communications by following the unsubscribe instructions in marketing emails, or by emailing us at [email protected]
Compliance and protection: We may use any of the categories of personal information described above to:
We do not sell your personal information.
We may disclose all categories of personal information described above with the following categories of third parties: Affiliates: We may share your personal information with our affiliates, for purposes consistent with this notice or that operate shared infrastructure, systems and technology. Third Party Service Providers: We may provide your personal information to third-party service providers that help us provide you with the Services that we offer through the Site or otherwise, and to operate our business. Our third-party service providers with whom we may share your personal information include, but are not limited to:
Amazon Web Services. We use Amazon Web Services ("AWS") to help us with web hosting. You can view the AWS privacy notice here: https://aws.amazon.com/privacy/ You can view the Vercel privacy policy here: https://vercel.com/legal/privacy-policy
OpenAI (OpenAI OpCo, LLC). We use OpenAI to provide AI and chatbot technology and functionality. When you utilize our services that rely on OpenAI's technology, we send the necessary input data to OpenAI's servers to process your request. You can view OpenAI's privacy policy here: https://openai.com/policies/privacy-policy/
Replicate, Inc. (Replicate, Inc.). We use Replicate to provide AI technology and functionality. When you utilize our services that rely on Replicate’s technology, we send the necessary input data to Replicate's servers to process your request. You can view Replicate's privacy policy here: https://replicate.com/privacy
Anthropic Claude (Anthropic, PBC). We use Anthropic Claude to provide AI and chatbot technology and functionality. When you utilize our services that rely on Anthropic's technology, we send the necessary input data to Anthropic's servers to process your request. You can view Anthropic's privacy policy here: https://www.anthropic.com/legal/privacy
Vercel (Vercel Inc.). We use Vercel AI Gateway to provide AI and chatbot technology and functionality. When you utilize our services that rely on Vercel’s technology, we send the necessary input data to Vercel's servers to process your request.
OpenRouter (OpenRouter, Inc.). We use OpenRouter to provide AI and chatbot technology and functionality. When you utilize our services that rely on OpenRouter's technology, we send the necessary input data to OpenRouter's servers to process your request. You can view OpenRouter's privacy policy here: https://openrouter.ai/privacy
Professional Advisors: We may provide your personal information to our lawyers, accountants, bankers and other outside professional advisors in the course of the services they provide to us. Corporate Restructuring: We may share some or all of your personal information in connection with or during negotiation of any merger, financing, acquisition or dissolution, transaction or proceeding involving the sale, transfer, divestiture, or disclosure of all or a portion of our business or assets. In the event of an insolvency, bankruptcy, or receivership, personal information may also be transferred as a business asset. If another company acquires BLDR.CHAT our business, or assets, that company will possess the personal information collected by us and will assume the rights and obligations regarding your personal information described in this Privacy Policy. Other Disclosures: We may disclose your personal information if we believe in good faith that such disclosure is necessary for any of the following:
You have several choices regarding the use of your personal information on the Site and our Services: Email Communications: We may periodically send you free newsletters and e-mails that directly promote the use of our Site or Services. When you receive newsletters or promotional communications from us, you may indicate a preference to stop receiving further communications from us and you will have the opportunity to “opt-out” by following the unsubscribe instructions provided in the e-mail you receive or by contacting us directly (please see contact information below). Despite your indicated e-mail preferences, we may send you Service-related communications, including notices of any updates to our Privacy Policy or terms of service/terms of use. Cookies: If you decide at any time that you no longer wish to accept cookies from our Site for any of the purposes described above, then you can instruct your browser, by changing its settings, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. Consult your browser’s technical information. If you do not accept cookies, however, you may not be able to use all portions of the Site or all functionality of the Services. If you have any questions about how to disable or modify cookies, visit https://www.allaboutcookies.org/.
BLDR.CHAT is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. No method of transmission over the internet, or method of electronic storage, is 100% secure, however. Therefore, while we use reasonable efforts to protect your personal information, we cannot guarantee its absolute security.
BLDR Chat is operated from Brazil and is subject to applicable Brazilian laws.
Our infrastructure and service providers may be located in other countries, including the United States, and your personal data may be transferred to and processed in those jurisdictions as necessary to provide the Services.
By using the Services, you acknowledge that your information may be transferred internationally and processed in countries that may have data protection laws different from those of your country of residence. Where required, such transfers are carried out in accordance with applicable data protection legislation, including the Brazilian General Data Protection Law (LGPD – Law No. 13.709/2018) and, when applicable, other international privacy regulations.
We implement appropriate technical and organizational measures to protect personal data during international transfers.
Our Site and the Services are not intended for children under 13 years of age, and you must be at least 13 years old to have our permission to use the Site or the Services. We do not knowingly collect, use, or disclose personally identifiable information from children under 13. If you believe that we have collected, used, or disclosed personally identifiable information of a child under the age of 13, please contact us using the contact information below so that we can take appropriate action.
We currently do not support the Do Not Track browser setting or respond to Do Not Track signals. Do Not Track (or DNT) is a preference you can set in your browser to let the websites you visit know that you do not want them collecting certain information about you. For more details about Do Not Track, including how to enable or disable this preference, visit https://www.allaboutdnt.com.
We reserve the right to change this Privacy Policy at any time. If we make any material changes to this Privacy Policy, we will post the revised version to our website and update the “Effective Date” at the top of this Privacy Policy. Except as otherwise indicated, any changes will become effective when we post the revised Privacy Policy on our website.
Our contact information is as follows: Twokei Software, LTDA Email: [email protected]